Returns & Exchanges

Due to the perishable nature of our artisanal breads and pastas, we do not accept physical returns, but we are committed to ensuring you love every bite. If your order arrives damaged or fails to meet our quality standards, please reach out within 7 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Examine your Wildgrain box upon arrival to ensure all sourdough loaves, hand-cut pastas, and pastries are frozen and the packaging is intact.

• 2.
  Document Issues

  If there are any concerns regarding the quality or condition of your items, take clear photos of the products and the shipping label.

• 3.
  Contact Support

  Email our Member Experience team at [email protected] with your order number and photos within 7 days of delivery.

• 4.
  Receive Resolution

  Our team will review your request and issue a credit to your original payment method or ship a replacement box at no additional cost.